APPLICATION MANAGEMENT SUPPORT
Drive Business Profitability with Robust Application Management Services
As companies switch their IT service management from a technology based approach to process based models, it becomes imperative to seamlessly align IT operations with the organization's strategic plan. Today's IT function demands not just application support and maintenance but to enable competitive performance metrics that help realize the real benefit of IT investment. With growing software application dependencies, coupled with the need to deliver efficient IT operations, organizations realize the urgency to have robust and secure Application Management Services (AMS) in place.
At Colossom, we offer a unique and efficient portfolio of services for maintaining IT applications of our clients. Key highlights of our service offerings include:
- Aligning application management with business objectives to derive optimal outcomes.
- 24*7 application support infrastructure that brings in the requisite technology to own the entire process of ERP implementation and post implementation - ranging from problem analysis to its solution.
- Flexible managed services designed to help your organization use smart, efficient ways to optimize and realize more value from diverse application service suites.
What We Do
Our Application Management services portfolio includes:
Service Desk Operations
We provide a broad range of service profiles that help address user queries, solve complex problems in fewer steps, and streamline integrated business processes into the service management infrastructure. Our team employs Information Technology Infrastructure Library (ITIL) best practices to optimize incident control and life cycle management of all service requests. Our comprehensive service desk offerings include:
We provide robust system administration support to ensure smooth functioning of entire IT infrastructure. Our range of system administration services includes:
The Colossom Advantage
- Flexible hiring models for availability of experienced professionals within fixed budgets and timelines
- Cutting-edge custom fit solutions for cost-effective and scalable results
- Price-performance advantage to our clients for optimized resource allocation
- 24/7 application maintenance support
- Use of latest tools and technologies to acquire and retain a competitive edge for clients
- Stabilized systems support to generate higher productivity
- Ability to identify and resolve problems before they cripple your business
- Provide quick response times