Each year the aviation business spends huge amounts on MRO (Maintenance, Repair & Overhaul), second to fuel. The global MRO industry which was estimated at 45$ billion is expected to touch 61$ billion by 2017. While the industry is poised to grow, establishing and successfully running an MRO involves huge operational costs. It is imperative that in the interim, MRO service providers ready themselves to face a future, which is most likely characterised by capacity shortage and raising labour cost.
While airline operators are primarily responsible for airworthiness of the aircraft, there is an increasing pressure on MRO service providers to maintain different types of data to ensure regulatory compliance. Additionally, services ranging from routine maintenance to non-routine maintenance - require a very swift and efficient internal process to meet these varied demands.
Aviation MRO remains a highly effort-intensive service business, sustaining on maintenance of aircraft. Although software applications for MRO processes are essentially run in desktop / laptop based environment, data capture and reporting continue to heavily rely on manual intervention.
Additionally, aircraft & component OEM's are shifting their R&D and manufacturing towards maintenance free machines. This helps operators and service providers to achieve zero inventory and shift to "Just In Time" strategy. Consequently, these impart pressure on MRO's in providing aggressive TAT to their clients. Every single TAT violation adversely impacts the projected revenue.
In such a scenario, investing in technology that leverages MRO's with higher automation of maintenance & repair processes seems to be a good bid. Infact, with valuable process related information being made available online, in real time to their personnel, the early adopters among MRO's have reaped benefits of lower costs, reduced cycle time, increased productivity and improved customer satisfaction.
Ramco Aviation's M&E/MRO Solution for MROs coupled with Colossom's consulting team helps address the major challenges that Aviation MRO Industry faces. The impact of resulting improvements in process efficiency will be felt across the organisation in terms of achievement of Key Performance Indicators such as:
Higher Customer Satisfaction
- Resulting from all the below and improved fleet availability
- Which deliver benefits such as cost saving to MRO's and reduced ground time of their client aircrafts
Lower Cost of Service
- As a result of better resource utilization and enhanced productivity
- Achieved with built in functionalities that help and assist the workforce to adhere to safety and regulatory standards
Improved Work Culture
- Of a workforce that is motivated to work with technology that improves the working condition and personal productivity